FAQs

FAQ: FAQ

What does Courtside do?

At Courtside, we customize classic sneakers & transform them into works of art, that resonate with you.

Can I request my own design?

Yes!

You can either book an existing design from our Collection.

Or opt for our Custom Design Service.

Will I have to provide the shoe?

If you have a clean pair which can be shipped to our Studio in New Delhi, we can use it for your custom!

If not, then we will source the shoe for you.

Are your shoes weather resistant?

Each sneaker is carefully handcrafted by our Customization Experts, using top of line tools, techniques and materials to ensure that your sneaker stands the test of time.

Thousands of our clients wear a Courtside Custom everyday, and many often wear them for hikes, and even to the gym!

When taken care of, the artwork will last the life of your sneakers.

Do you ship Worldwide?

We do!

Courtside Customs will be delivered to you anywhere in the world, from our Studio in New Delhi.

How do I care for my customs?

Our custom sneakers are durable and made to last, however damage can be caused through misuse so we advise you take good care of your pair.

Care instructions:

Gently wash with Water
Sneaker Cleaners, Wipes & Sprays can be used
Keep away from harsh chemicals, sharp edges, and weapons of mass destruction.

Can I return my order?

All sneakers are custom made, hence cannot be exchanged or returned.

Please be certain of your shoe size before you place an order : Size Guide.

For any other queries, please reach out on:

Disclaimer of Liability : Courtside is not affiliated or authorized with Nike Inc., Adidas, Vans or any of their affiliates or partners, or officially affiliated in any way. The official websites of these brands can be found at www.nike.com, www.adidas.com, www.vans.com The names of these brands and related names, trademarks, emblems and images are registered trademarks of their respective owners.
Each pair is purchased to order in customary quantities from authorized dealers and then hand-painted. This is an individualization service. These costs include a procurement fee for the base item in the size ordered. Alternatively, the basic pair can be provided by the customer if it is new. For this option, please contact us before you order. Please note the processing time, as this sneaker is made to order and will not be delivered immediately. The artistic product is intended for recreational use and should not be scratched. Care and cleaning instructions can be found in our FAQ.

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